I had the pleasure of welcoming back a customer to the library that I haven’t seen for years because this black gentleman moved away for other opportunities. He was surprised that I remembered him even though he remembered me as a HCLS Instructor. I said to him that I remembered his kind eyes. Politely and without bitterness, he explained how he had moved around to Florida, Texas, and New York during the time he was away. I found it heartwarming to have him return and offered him hope through new CareApp services that he might wish to take advantage of if interested.